As the nation's first and NYC's largest youth mentoring organization, Big Brothers Big Sisters of New York City (BBBS of NYC) connects generations of New Yorkers by matching a caring adult mentor, a Big, with a New York City youth, a Little. Through evidence-based, goal-centered, professionally supported programming, BBBS of NYC provides consistent support and guidance to matches that result in longer, stronger match relationships that advance the socio-emotional development and academic progress of young people across the five boroughs.

JOB SUMMARY:

The Database Specialist is an integral member of the Development Team at Big Brothers Big Sisters of New York City. Reporting to the Vice President of Philanthropy, the Database Specialist is responsible for the maintenance of Raiser’s Edge and all related technology. This includes upkeep of donor information and records as well as production of reports for use by development team and senior management.?By developing procedures, the Database Specialist will ensure that best practices are followed for effective donor financial record keeping and analysis.

The Database Specialist will conduct research and build the processes to effectively support front-line fundraisers in their pursuit of donations. This person will also actively participate in planning related to segmentation and use of variable data in direct mail and email appeals.

JOB RESPONSIBILITIES:

Responsible for maintaining the integrity of the donor accuracy of Raiser’s Edge by managing the database for the organization, and for all related functions, including data entry, coding of gifts, reconciliation of records, database clean-up, and reporting. This includes regularly completing data queries, reports, exports, merges, and data imports.
Work with the Finance Department to review gifts for daily deposit reports and monthly reconciliations with the General Ledger.
Produce accurate and complete donor reports, including listings for Annual Report and quarterly Trustee Give / Get reports.
Collaborate with the Marketing and Development teams on direct mail and email solicitations by importing appeals, segmenting donor lists, exporting mailing lists, and reporting results. Oversee the timely processing of gift acknowledgements and matching gifts.
Maintain a working relationship with the Information Technology Director for the maintenance of Raiser’s Edge. Manage data being communicated between Raiser’s Edge and Luminate Online. Design database-related procedures and troubleshoot with Raiser’s Edge personnel when issues arise.
Manage processes for internal communication on donor data, including requests for high-priority leads. Perform donor research on leads in order to generate prospect profiles for frontline fundraisers. Oversee the tracking and reporting on prospects.
Assist with special events (including some evening and occasional weekends) as necessary.
Perform other duties, as assigned.

Requirements

JOB QUALIFICATIONS:

1-3 years of development/fundraising experience. At least 1 year working in database management role preferred.
Proficiency with Raiser’s Edge or other Blackbaud product required.
Positive attitude and commitment to advancing BBBS of NYC’s mission.
Excellent verbal and written communication skills.
Excellent data analysis and organizational skills.
Ability to perform detailed work with high degree of accuracy.
Systems and process orientation, with an eye towards continual improvement.
Strong working knowledge of Microsoft Office Suite (especially Word, Excel, Outlook).
Capacity to work independently as well as collaboratively on a team.
Ability to multitask and comfort working in fast-paced environment.

COMPENSATION:

Up to 20 hours per week.
$28-$32 per hour.

TO APPLY:

Please submit your resume and cover letter via our Career Center web link.

Big Brothers Big Sisters of New York City does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at 212-686-2042 (phone, TTY, fax, email, etc.), or hrinfo@biqsnyc.org

Applicants with disabilities may contact our team via telephone, fax, email, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request accommodation at any time. Please contact Human Resources at 212-686-2042 (phone, TTY, fax, email, etc.), or hrinfo@bigsnyc.org

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