How you’ll make an impact:
As a Software Implementation Analyst on our Planning and Performance team, you will be implementing Planning and Performance applications ® and will partner directly with key financial team members at the largest health systems in the world. The responsibilities of this role include:
- Implement significant components of StrataJazz®, specific to Capital Planning, Operational Budgeting, Forecasting, and Performance Management at multiple customers across the country.
- Implementation includes configuring the user requirements, validating functionality, configuring complex financial models, building reports, developing workflows, and testing key features of the software to align with client specific business needs.
- Support web-based and onsite customer training to ensure customers understand specific features and functions related to StrataJazz®.
- Achievement of role specific KPIs related to performance, customer support, and customer satisfaction.
- Communicate proactively with Strata team members, managers, and project managers on issues and risks that may arise during the project life cycle. Develop and execute action plans to mitigate risks proactively.
- Provide technical support and first pass troubleshooting during post go-live phase of implementations, collaborating with Strata’s Technical and Engineering teams to resolve more complex issues.
- Meaningfully contribute to operational improvement and strategic growth projects to enable Strata to continue to scale operations and continually improve our level of service to customers.
- Work in an Agile environment and learn one of the most widely used and effective methodologies for building and implementing high quality, feature-rich software.
What we’re looking for:
- 0-3 years of full-time experience
- Experience using SQL or relational database concepts
- Basic Excel skills (i.e., Pivot Tables, VLOOKUPs, IF Statements)
- Understanding of project management fundamentals
- Willingness to travel within the US up to 20-30%
You’d really wow us if you have:
- Internship experience in finance, consulting, or healthcare
- Understanding of healthcare industry trends and their impact on business
- Exposure to implementing and configuring software
- Exposure to Enterprise Resource Planning (ERP) systems containing Finance applications functionality (Lawson/Infor, SAP, Peoplesoft, Oracle, etc.)
- Exposure to financial modeling, financial statement analysis, financial reporting, and general accounting concepts.
