Location Details: Phoenix, AZ
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This is an in-office position and you’ll be expected to work full-time in an office location, and therefore must live within commuting distance from your assigned office. You will work from this office beginning on your first day.
This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.
GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.
Join our team
A Data Center Technician will be the technical liaison between the technology teams and the Data Center Environment. You will troubleshoot and solve common issues defined by SOP's while advancing skills to troubleshoot more complex infrastructure issues.
As a sic troubleshooter on a wide range of Data Center environment and systems, you understand which issues to escalate to the appropriate resolver groups. You create and maintain documentation on technologies you support. You will understand the basic aspects of the equipment you support and be trained in the use of them.
You know how to innovate and make recommendations on your own in the best interest of our customers. You also know how to take directions when they are given, while paying attention to all the details involved.
What you'll get to do...
- Perform hardware troubleshooting and maintenance for GoDaddy infrastructure, with focus on mission critical systems (storage, network, servers)
- Perform data and power cable management, testing, and installation
- Be part of a team that responds to all requests 24x7 from business operations center(s)
- Work a flexible shift and participate in an on-call rotation if applicable
- Ability to work 1st shift, 2nd shift, or 3rd shift as required by business need
- Perform onsite duties as required by business need
- Ability to troubleshoot and resolve basic issues
- Develop and maintain relationships with your team, business partners and third-party vendors with a focus on quality and SLA compliance
- Responsible for executing small projects with direction from leadership
Your experience should include...
- Ability to demonstrate basic skills in Systems Administration (Linux and/or Windows Servers) and Networking Concepts
- Basic knowledge or experience in IT hardware concepts
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.
