Data Analyst, Strategic Analytics (Hybrid, Seattle)

Nordstrom • Full-time • Seattle, Washington, United States • 3w ago

Job Description

The Customer Insights & Analytics team strives to make Nordstrom the best data-driven fashion retailer among competitors, who wins by rigorous and thoughtful application of data science to unlock value for the enterprise. We focus on three business outcomes: more customers, happier customers, and more engaged customers.    

The Data Analyst 1 role on the Customer Analytics is responsible for collecting, analyzing, and presenting data to improve decision-making around customer experience projects. This individual should have a high degree of curiosity about the business and the skills to discover impactful insights from data. They should be able to communicate those insights in a way that builds confidence and enables decisions that drive business value.We are part of the Nordstrom’s CustomerInsights &Analytics, Strategic Analytics team with the focus on supporting executive management with robust decision support data science. Here we build data science products and provide analytics consulting in support of strategic business decisions, including customer personalization, marketing, merchandise, supply chain, and digital experience.

A day in the life…

Partner with key stakeholders on data analysis problems

Mine complex digital behavioral data and transform it into actionable information

Apply common statistical methods, data modeling, and predictive analysis to answer strategic questions for the online business

Use advanced data visualization techniques to communicate solutions to business stakeholders

Provide exceptional customer service through professionalism, ownership and initiative

Demonstrate productivity through the efficient use of time and a commitment to strong results

You’ve got this if…

A quantitative degree in mathematics, statistics, computer science, engineering, or similar quantitative analytics discipline

1+ years of corporate data analysis experience in customer/strategy analytics (retail a plus)

Strong (intermediate/advanced) experience with SQL

Familiarity with an analytic scripting language such as R or Python preferred

Good verbal and written communication skills, ability to convey results to non-experts

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_15_Full_Time_ES-US.pdf

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