Overview
The Senior Functional Consultant, Service leads the elicitation and documentation of requirements for software implementation projects and owns requirements throughout the project delivery lifecycle. This role may also provide requirements support for pre-sales engagements and expanded sales.
Starting base pay for this role is between $108,572 - $135,714. The actual base pay is dependent upon many factors, such as transferable skills, work experience, business needs, training, location, and market demands. The base pay range is subject to change and may be modified in the future. This role will be eligible for a bonus as well as competitive medical, dental, and vision benefits, wellness reimbursement, life insurance, and a 401(k) with company match. We offer vacation and sick leave benefits (under a flexible time off policy in most states).
Responsibilities
•Identifies detailed requirements scope, involving business areas and any related stakeholder analysis.
• Works with client to define and agree upon the requirements management plan to ensure that all requirements are elicited and documented in an efficient and timely manner.
• Partners with Solution Architect and Technical Consultants early in the project to discuss key points of interest for design and testing.• Analyzes and evaluates the business requirements to identify potential product gaps and impacts to processes.• Elicits and documents client business, functional, and non-functional requirements using Origami standard tools and methodology.• Leverages various elicitation methods to facilitate requirements discussions with stakeholders.• Understands and can articulate Origami standards and best practices.• Participates in solution design review meetings and demos to confirm solutions meet the defined requirements.• Serves as liaison between client business stakeholders and project team with respect to requirements.• Owns requirements through the entirety of the project delivery lifecycle.• Provides support and clarity for requirements to Solution Architect and project team.
• Collaborates with service and operations to establish and maintain Functional Consultant processes, methods, tools, artifact, documentation, and training materials.• Assists with pre-sales engagements, including requirements gathering and providing subject matter expertise.• Communicates and transitions information gathered during pre-sales engagement to project team.• Collaborates with product, development, service, and operations to establish and maintain design and configuration best practices, reusable standard configurations, documentation, and training materials.• Collaborates with product and development to provide insight and feedback on product roadmap.• Assists account management team with expanded sales engagements, including requirements gathering and providing subject matter expertise.• Records hours worked in accordance with Origami's time entry policy.• Identifies potential scope creep / out-of-scope work and escalates to Project Manager.• Identifies potential expanded sales opportunities and notifies / coordinates with account management team on pursuing.• Leverages Origami standard configuration where possible and follows established best practices and industry standards when consulting on solutions.• Acts as a mentor to less experienced Origami colleagues.• Assists with the training and onboarding of new Origami colleagues.• Additional duties as assigned.
Qualifications
• Bachelor’s degree in computer science, computer engineering or business-related field.• Strong ownership and attention to detail.• Exceptional communication skills across all levels of the organization.• Previous system replacement and/or integration functional consultant or business analyst experience required.• 5+ years of experience working with and providing direction for software implementation delivery teams• 8+ P&C insurance industry experience required
Who We Are
Origami Risk provides integrated SaaS solutions to organizations across the risk and insurance ecosystem — from insured corporate and public entities to brokers and risk consultants, insurers, third party claims administrators (TPAs), and risk pools. We deliver our risk management and insurance core system solutions from a cloud-based platform that is highly configurable, completely scalable, and accessible via web browser and mobile app.
Dais Technology, a subsidiary of Origami Risk, provides a no-code platform that revolutionizes insurance product creation for MGAs, insurers, and reinsurers. Dais’ event-based architecture enables AI-driven bundling, automation, and real-time deployment.
Solutions from Origami Risk and Dais Technology are backed by a best-in-class service team of experienced risk and insurance professionals who possess a balance of industry knowledge and technological expertise. A singular focus on helping clients achieve their business objectives underlies our approach to developing, implementing, and supporting our risk management, safety, compliance, and insurance core system technology solutions.
Origami Risk is proud to be an equal opportunity employer. We thrive and benefit from diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate against any individual based upon race, religion, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, color, sex, national origin, age, marital status, military or veteran status, disability, or any other characteristic protected by applicable law.
Caution: Be alert to recruiting scams. We have received reports of individuals impersonating Origami Risk recruiters to deceive candidates into disclosing personal information. These impostors use fake Origami Risk domain names and email addresses. Please double-check that any email address from an Origami Risk recruiter ends with origamirisk.com or talent.icims.com. And to confirm the legitimacy of any recruiting communication, feel free to email transparencycheck@origamirisk.com.
