Primary City/State:
Phoenix, Arizona
Department Name:
Culinary & Nutrition-Hosp
Work Shift:
Job Category:
Facilities, Environmental Services, and Culinary
Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you.Banner Health is honored to be recognized by Becker’s Healthcare as one of the TOP 150 places to work in health care for 2024!
As the Nutrition Technician you will assist the diet office with editing patient menus, tallying daily menu item counts from patient menus and preparing production sheets. Will lead in patient tray assembly/patient meal service process, assure food presentation meets quality standards, and check patient trays for menu compliance. You may provide patients with menu and tray/patient meal service, receiving and forwarding patient requests and communication to dietary staff when appropriate. You will be accountable for patient satisfaction with dietary and food services, so bring on you premier service! You will be responsible for the diet office processes and may provide lead responsibility for diet office in absence of supervisor including making assignments for position coverage.
We currently have one full time, day shift, 6am-2:30pm available. Weekends and holidays are required.
If you have nutrition background, enjoy providing premier customer service and consider yourself a true team player, then this might be the ideal fit for you!
University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.
POSITION SUMMARY
This position is responsible for providing patients with menu and tray/patient meal service, for receiving and forwarding patient requests and communication to dietary staff when appropriate. Works to provide patient satisfaction with dietary and food services. This position is responsible for the diet office processes and may provide lead responsibility for diet office in absence of supervisor including making assignments for position coverage.
CORE FUNCTIONS
1. Visits patients to obtain or discuss menu selections based upon diet ordered. Using judgment, checks that patient selections are appropriate to the defined selections for the diet prescribed, and makes modified diet decisions whether in the diet office or on the patient unit as required. Enters or records all daily patient meal selections and preferences for one or more patient units. Provides patients with standard information for prescribed diet. Requests Dietary staff assistance when needed.
2. Provides diet office processing including editing patient menus, tallying daily menu item counts from patient menus and preparing production sheets.
3. May lead in patient tray assembly/patient meal service process, assure food presentation meets quality standards, and check patient trays for menu compliance. Position is responsible for the diet office processes.
4. May delivers and serves meals while making independent judgments about special requests, snacks and nourishments as assigned to patient rooms or nursing units.
5. Under minimal supervision, this position interacts with patients and families, other food service staff, nursing staff, and dietary staff. Requires the ability to follow a work routine with minimal supervision, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Ensures that the diet office processes are completed and may provide lead responsibility in absence of supervisor, typically during evening and/or weekend shifts.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge. Requires reading, writing and mathematical skills.
Requires an understanding of nutrition services, common modified diets, and portion measures. Skills and knowledge in health care nutrition services typically gained through 3 years of related experience and/or education.
Ability to effectively lead assignments and reschedule staff assignments in the absence of supervisor as required. Requires the ability to work effectively with business computer software system and point of sale systems. Requires the ability to learn food handling regulations and pass certification tests as required. Must have demonstrated effective customer service skills. Employees working at the Boswell Skilled Nursing Facility must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONS
Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments.
Additional related education and/or experience preferred.
EEO Statement:
EEO/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
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