Impact a Seeking an Accounts Receivable Specialist to join our nationally ranked Best and Brightest workplace!
Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do.
Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has historically seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture.
Impact Timeline Video – 2024
Overview
We are looking for experienced Accounts Receivable professionals to contact external clients with outstanding balances owed via phone and email. Accounts Receivable Specialists will be responsible for ensuring timely payments from assigned accounts, maintaining client relationships, and report on collection activity and accounts receivable status.
Responsibilities
- Conduct outbound phone calls to assigned delinquent accounts to collect payments
- Work with sales and sales management to accelerate collection process
- Overcome client objections with creative problem-solving to effectively collect payments
- Establish and maintain effective and cooperative working relationships with internal and external customers
- Communicate with Accounts Receivable team and other departments to resolve account discrepancies and customer disputes
- Processing customer payments
Things We Are Looking For
- Previous experience as a: Account Receivable Specialist, Collections Specialist, Billing Specialist, Debt Collector, or similar
- Knowledge of accounts receivable, billing, and collections procedures
- Excellent written and verbal communication abilities
- Strong attention to detail, persistence, active listening skills, and enthusiasm
- Strong objection handling and negotiation skills
- Commitment to excellent customer service
- Ability to prioritize and manage multiple responsibilities at once
- Microsoft Office (Outlook, Excel) experience preferred
Why Join Us?
Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world – one person, one company, one community at a time.
At the heart of everything we do are our core values, which guide how we work, grow, and succeed together:
- Innovation: We embrace change because innovation lives outside the comfort zone.
- Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
- Honesty: We are fiercely transparent and consistently honest.
- Fun: We fuel work with fun, knowing life's too short for boring.
- Low Ego: We champion ideas over titles, because brilliance knows no rank.
- One Team: We win as a team, we lose as a team, we are one team.
Benefits
- Expected salary range of $50,000-$55,000, based on experience
- 20 days of PTO and 12+ paid holidays
- Flexible sick-day policy
- Paid parental leave
- Comprehensive health, disability, life, dental, & vision plans
- 401(k) discretionary match & retirement plans
- Continued education reimbursement
- Ongoing training & development opportunities
Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let’s build something incredible together!
#LI-Onsite
